{"id":10829,"date":"2024-02-18T15:16:23","date_gmt":"2024-02-18T14:16:23","guid":{"rendered":"https:\/\/llumcoworking.com\/?page_id=10829"},"modified":"2026-03-26T10:55:16","modified_gmt":"2026-03-26T09:55:16","slug":"conditions-of-use","status":"publish","type":"page","link":"https:\/\/llumcoworking.com\/en\/conditions-of-use\/","title":{"rendered":"Conditions of use"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10829\" class=\"elementor elementor-10829 elementor-111\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5dcf38e e-con-full e-flex e-con e-parent\" data-id=\"5dcf38e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-20cc8d1 elementor-widget elementor-widget-heading\" data-id=\"20cc8d1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions of Use and Reservations - Llum Coworking<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8afd2b8 elementor-toc--minimized-on-tablet elementor-widget elementor-widget-table-of-contents\" data-id=\"8afd2b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;exclude_headings_by_selector&quot;:[],&quot;marker_view&quot;:&quot;bullets&quot;,&quot;no_headings_message&quot;:&quot;No headings were found on this page.&quot;,&quot;headings_by_tags&quot;:[&quot;h2&quot;,&quot;h3&quot;,&quot;h4&quot;,&quot;h5&quot;,&quot;h6&quot;],&quot;icon&quot;:{&quot;value&quot;:&quot;fas fa-circle&quot;,&quot;library&quot;:&quot;fa-solid&quot;,&quot;rendered_tag&quot;:&quot;&lt;svg class=\\&quot;e-font-icon-svg e-fas-circle\\&quot; viewBox=\\&quot;0 0 512 512\\&quot; xmlns=\\&quot;http:\\\/\\\/www.w3.org\\\/2000\\\/svg\\&quot;&gt;&lt;path d=\\&quot;M256 8C119 8 8 119 8 256s111 248 248 248 248-111 248-248S393 8 256 8z\\&quot;&gt;&lt;\\\/path&gt;&lt;\\\/svg&gt;&quot;},&quot;minimize_box&quot;:&quot;yes&quot;,&quot;minimized_on&quot;:&quot;tablet&quot;,&quot;hierarchical_view&quot;:&quot;yes&quot;,&quot;min_height&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;min_height_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"table-of-contents.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__header\">\n\t\t\t\t\t\t<h4 class=\"elementor-toc__header-title\">\n\t\t\t\t\u00cdndex\t\t\t<\/h4>\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--expand\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__8afd2b8\" aria-expanded=\"true\" aria-label=\"Open table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-down\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M207.029 381.476L12.686 187.132c-9.373-9.373-9.373-24.569 0-33.941l22.667-22.667c9.357-9.357 24.522-9.375 33.901-.04L224 284.505l154.745-154.021c9.379-9.335 24.544-9.317 33.901.04l22.667 22.667c9.373 9.373 9.373 24.569 0 33.941L240.971 381.476c-9.373 9.372-24.569 9.372-33.942 0z\"><\/path><\/svg><\/div>\n\t\t\t\t<div class=\"elementor-toc__toggle-button elementor-toc__toggle-button--collapse\" role=\"button\" tabindex=\"0\" aria-controls=\"elementor-toc__8afd2b8\" aria-expanded=\"true\" aria-label=\"Close table of contents\"><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-up\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M240.971 130.524l194.343 194.343c9.373 9.373 9.373 24.569 0 33.941l-22.667 22.667c-9.357 9.357-24.522 9.375-33.901.04L224 227.495 69.255 381.516c-9.379 9.335-24.544 9.317-33.901-.04l-22.667-22.667c-9.373-9.373-9.373-24.569 0-33.941L207.03 130.525c9.372-9.373 24.568-9.373 33.941-.001z\"><\/path><\/svg><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<div id=\"elementor-toc__8afd2b8\" class=\"elementor-toc__body\">\n\t\t\t<div class=\"elementor-toc__spinner-container\">\n\t\t\t\t<svg class=\"elementor-toc__spinner eicon-animation-spin e-font-icon-svg e-eicon-loading\" aria-hidden=\"true\" viewBox=\"0 0 1000 1000\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M500 975V858C696 858 858 696 858 500S696 142 500 142 142 304 142 500H25C25 237 238 25 500 25S975 237 975 500 763 975 500 975Z\"><\/path><\/svg>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9885163 elementor-widget elementor-widget-text-editor\" data-id=\"9885163\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>1. Website Usage <a href=\"https:\/\/llumcoworking.com\/\">https:\/\/llumcoworking.com\/<\/a><\/h2><p>By using this website and booking services through it, you agree to:<\/p><p>a) Use this website solely for legally valid bookings or service reservations.<\/p><p>b) Not make any false or fraudulent reservations. If it is reasonably believed that a reservation or service has been made fraudulently, we reserve the right to cancel it and notify the appropriate authorities.<\/p><p>c) Provide your personal, contact, and\/or billing details truthfully and accurately. You also consent to us using this information to contact you if necessary (see our Privacy Policy).<\/p><p>Failure to provide all the requested information during the booking process may result in us being unable to process your request.<\/p><p>By booking a meeting room or flexible desk through this website, you confirm that you are over 18 years old and have the legal capacity to enter into contracts.<\/p><div><hr \/><\/div><h2>2. How to Book Coworking Spaces<\/h2><h4>For Meeting Rooms:<\/h4><ol start=\"1\" data-spread=\"false\"><li><p>Visit the meeting room booking page and select the desired day, time, and room.<\/p><\/li><li><p>Complete the booking form and proceed to payment via the secure Redsys payment gateway.<\/p><\/li><li><p>You will receive a confirmation email with the details of your reservation, including the date, time, and room booked. If you do not receive the invoice, you can request it by writing to <a>admin@llumcoworking.com<\/a>.<\/p><\/li><li>The number of hours booked cannot exceed two consecutive days.<\/li><li><strong data-start=\"64\" data-end=\"129\">The 8-hour pass allows a maximum booking of 2 hours per day.<\/strong><br data-start=\"129\" data-end=\"132\" \/>If you wish to book <strong>more than 2 hours<\/strong> <strong>on the same day<\/strong>, you\u2019ll need to <strong>purchase individual hours<\/strong>, which <strong>include a discount<\/strong> when up to 3 hours.<br data-start=\"287\" data-end=\"290\" \/>You can check the price in the dropdown menu when selecting the hours you want to book.<\/li><\/ol><p>Water is included with your booking. Coffee, milk, and catering services must be paid for separately at the time of booking.<\/p><h3>For Hourly Coworking:<\/h3><ol start=\"1\" data-spread=\"false\"><li><p>Choose your preferred schedule: 5-hour sessions or full-day sessions.<\/p><\/li><li><p>Purchase 5, 10, or 22-day passes for recurring bookings. Passes include up to 2 hours of private cabin access for 5-day passes and up to 4 hours for 10-day passes. <strong>Passes are valid for three months from the purchase date.<\/strong><\/p><\/li><li><p>Complete the payment process through the secure Redsys payment gateway.<\/p><\/li><li><p>You will receive a confirmation email with your booking details. If you do not receive the invoice, you can request it by writing to <a>admin@llumcoworking.com<\/a>.<\/p><\/li><\/ol><p>Water and coffee are included in your reservation.<\/p><h3>For Unlimited 24\/7 Plans:<\/h3><ol start=\"1\" data-spread=\"false\"><li><p>Visit the pricing section and select the Unlimited 24\/7 plan.<\/p><\/li><li><p>Complete the purchase process and make the payment through the secure Redsys payment gateway.<\/p><\/li><li><p>You will receive a welcome email with your client portal login details.<\/p><\/li><\/ol><p>From your client portal, you can view all your bookings, manage cancellations, or make future reservations. Please avoid overuse of this plan, limiting usage to approximately 8 hours per week. If misuse is detected, bookings may be canceled.<\/p><div><hr \/><\/div><h2>3. Access to the Facilities<\/h2><p>Clients must arrive at the coworking space at the scheduled start time of their reservation. Punctuality is important as the reservation time begins at the specified time, regardless of the client\u2019s arrival. Late arrivals will not extend the reservation period or be refunded.<\/p><p>Clients must leave the facilities at the agreed time to avoid additional charges or disrupting subsequent users.<\/p><p>Once inside the facilities, an access link will be sent to open the door via Akiles, allowing clients to enter and exit freely within their reserved time. Sharing this link with third parties is strictly prohibited. If this occurs, the reservation will be immediately canceled.<\/p><p>Flexible members can <strong>access the facilities Monday to Friday from 8:30 AM to 7:00 PM<\/strong>, with reception hours from <strong>Monday to Thursday, 8:30 AM to 6:00 PM, and until 2:30 PM on Fridays.<\/strong> New fixed members must make their first visit during reception hours to receive an introduction and necessary information.<\/p><div><hr \/><\/div><h2>4. Code of Conduct<\/h2><ol start=\"1\" data-spread=\"false\"><li><p>Games or activities that generate excessive noise are not permitted in meeting rooms.<\/p><\/li><li><p>The maximum occupancy is 8 people for the Polo Room and 10 people for the Marco Room. Exceeding this limit will result in reservation cancellation.<\/p><\/li><li><p>The facilities are monitored by cameras without sound recording, ensuring client privacy.<\/p><\/li><li><p>In flexible desks, video calls or phone calls are allowed as long as a moderate tone of voice is maintained. For more privacy, cabins can be booked for an additional cost or used if included in your pass.<\/p><\/li><li><p>Using communal areas such as the kitchen or dining area for calls or video calls is strictly prohibited.<\/p><\/li><li><p data-path-to-node=\"4,6,0\">For reasons of public health and collective well-being, all users and guests must maintain minimum standards of personal hygiene. The center reserves the right to deny access to individuals whose lack of cleanliness may affect the sanitation of the furniture or be clearly offensive to other members.<\/p><\/li><li><p data-path-to-node=\"4,7,0\">Appropriate attire for a professional environment is required. Access will not be permitted to those wearing clothing that, due to its condition or lack of cleanliness, could damage the facilities or compromise the professional image of the space.<\/p><\/li><\/ol><div><hr \/><\/div><h2>5. Cancellation Policy<\/h2><ol start=\"1\" data-spread=\"false\"><li><p>Cancellations made more than 24 hours in advance will receive a full refund.<\/p><\/li><li><p>Cancellations made less than 24 hours in advance will not be refunded.<\/p><\/li><\/ol><p>Changes to the date and time can be made up to 24 hours before the scheduled reservation. Changes are not permitted with less than 24 hours\u2019 notice.<\/p><div><hr \/><\/div><h2>6. Liability<\/h2><p>Llum Coworking is not responsible for any loss, damage, or personal injury incurred during your stay at our facilities.<\/p><div><hr \/><\/div><h2>7. Billing<\/h2><p>Invoices will be sent within 5 business days of receiving payment and are subject to applicable withholding and VAT regulations.<\/p><p>You expressly authorize us to issue invoices for our services electronically. If you prefer to receive a paper invoice, you may request it at any time. Paper invoices will be issued and sent free of charge unless they need to be sent outside Spanish territory. In such cases, you will need to arrange and cover the cost of collection from our offices, notifying us of the approximate day and time for pickup.<\/p><div><hr \/><\/div><h2>8. Modifications<\/h2><p>Llum Coworking reserves the right to modify these terms and conditions at any time. Changes will take effect immediately upon their publication on our website.<\/p><p>By making a reservation with us, you accept all the conditions outlined above.<\/p><div><hr \/><\/div><h2>9. Data Protection<\/h2><p>The data provided during the booking process is used exclusively for billing and booking management through WooCommerce and Amelia. The entity responsible for handling the data is ARSAHE DESIGN SL, with its registered office at Calle Col\u00f3n 10 puerta 13, 46004 Valencia, and CIF B16862393.<\/p><p>We are committed to protecting the privacy and confidentiality of our clients\u2019 information in accordance with applicable laws and regulations.<\/p><div><hr \/><\/div><h2>10. Suggestions, Complaints, and Claims<\/h2><p>Your feedback and suggestions are always welcome. Please send any inquiries, comments, or complaints via email to <a>info@llumcoworking.com<\/a>. Complaints will be addressed promptly and, in any case, within the legally established timeframe.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions of Use and Reservations &#8211; Llum Coworking \u00cdndex 1. Website Usage https:\/\/llumcoworking.com\/ By using this website and booking services through it, you agree to: a) Use this website solely for legally valid bookings or service reservations. b) Not make any false or fraudulent reservations. 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