{"id":10846,"date":"2024-02-18T15:06:29","date_gmt":"2024-02-18T14:06:29","guid":{"rendered":"https:\/\/llumcoworking.com\/frequently-asked-questions\/"},"modified":"2026-09-29T15:18:14","modified_gmt":"2026-09-29T13:18:14","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/llumcoworking.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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Permanent desks<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I talk on the phone as it\u2019s an open space?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Of course \u2013 we’re not a library.<\/p>\n

We all talk to clients and suppliers. It’s an open-plan space, but we don’t tend to disturb each other.<\/p>\n

All we ask is that you keep your voice at a normal level and don’t take calls while walking around the corridors.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there any minimum commitment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Permanent desks have a minimum stay of one month. We don’t ask for a deposit.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the coworking as my registered address as a freelancer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, you can register your business at our address. We also receive all your mail, including Amazon and other deliveries.<\/p>\n

Even if you’re not at your desk, we’ll collect your post for you during reception hours, so you never miss an important delivery.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the meeting rooms and booth whenever I like?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

With a permanent desk, you get unlimited use of both our meeting rooms and the booth.<\/p>\n

All we ask is that you don’t overdo it, so every coworker can use these shared spaces.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I come to my desk anytime?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can get in at any time with our mobile app or by entering a code at the door. We also give you a remote to switch the alarm on and off, to keep the space secure.<\/p>\n

So you can work on your own schedule, 24 hours a day, 7 days a week.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I leave my monitor on my desk?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can leave everything you need to work. The desk is solely for you; no one else will use it. We have security cameras for your peace of mind.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Private Offices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there any minimum commitment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Private offices have a minimum stay of 3 months. We don’t ask for a deposit, and you get 10% off with a one-year commitment.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I register my business there?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We offer you the option of registering your business address at our premises. We also handle all your mail, including Amazon or other supplier deliveries. Even if you’re not at your desk, we’ll collect your post for you, so you never miss an important delivery.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the rooms and booths anytime?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

With a private office, you can use either of our two meeting rooms and the booth as much as you like, with no restrictions. All we ask is that you avoid excessive use so that every coworker can access these shared spaces.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I come to my office anytime?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can get in at any time with our mobile app or by entering a code at the door. We also give you a remote to switch the alarm on and off, to keep the space secure.<\/p>\n

So you can work on your own schedule, 24 hours a day, 7 days a week.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Hot desks by the day<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I book a hot desk?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The space is usually full at the moment, so hot desks can’t be booked online. Message us on WhatsApp<\/a> with the day or days you need and we’ll sort it out straight away.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are the hot desk hours?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Monday to Friday from 9:00 to 18:00, except public holidays. A half day costs \u20ac14 + VAT and a full day \u20ac25 + VAT, coffee included.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I know if there's a free desk?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Message us on WhatsApp<\/a> before you come and we’ll tell you right away if there’s a free desk that day. As the space is usually full, always check before coming.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I take phone calls?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, it’s an office environment and we all take calls \u2013 we just ask you not to raise your voice too much :).<\/p>\n

If you need more privacy, the 5, 10 and 22-day passes include 2 to 8 hours in the soundproof booth, and you can also book it separately for \u20ac10 + VAT per hour.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the booth for calls?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Except for the single pass (half day or full day), all our passes include 2 to 8 extra hours in the soundproof booth, depending on the rate.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI've booked a desk but can't make it<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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  1. Cancellations more than 24 hours before the scheduled booking: 100% of the amount paid will be refunded.<\/li>\n
  2. Cancellations less than 24 hours before the scheduled booking: no refund will be given.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I leave my things on the desk?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    No. The difference between a hot desk and a permanent desk is that with a hot desk, the table you get may change and you can’t leave any belongings on it.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Meeting rooms<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I book a meeting room?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    1. Click \u00abBOOK NOW\u00bb on the meeting rooms page and choose the room, day and time.<\/li>\n
    2. Fill in your billing details and pay online.<\/li>\n
    3. You’ll receive a confirmation email with the booking details (date, time and room) and the invoice. If you don’t get it, write to admin@llumcoworking.com<\/a>.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I access the room?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      We’ll be happy to welcome you. You’ll find us at Calle Col\u00f3n 10, door 13, 6th floor (46004 Valencia). When you arrive, just ring the bell and we’ll let you in.<\/p>\n

      We’ll take you to your room and show you how our facilities and services work. We’ll also send you an access link so that, during your booking, you can come and go as you like and open the door to your meeting guests.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the rest of the facilities?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      It is important to note that the booking of the room only includes the use of that specific area. If any of your employees need access to other spaces, such as additional workstations or our soundproofed cabin, it is necessary to make a prior booking and pay the corresponding cost for the use of these additional spaces. We are here to help you with any additional bookings you may need.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan workshops be held?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Please bear in mind that the rooms are mainly intended for meetings and small events that don’t involve a lot of movement or noise. If you need to rearrange the tables, we’ll be happy to help, but please don’t take them out of the room. This keeps the space calm and pleasant for everyone.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I bring a caterer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      Yes, you can bring outside catering into the room. We’ll provide water, glasses, sugar and stirrers. However, coffee is not included.<\/strong> There’s a Nespresso machine you can use, but the capsules are paid for by the customer.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long are the meeting room and booth passes valid?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      The 8-hour passes (MARCO room, POLO room or booth) are valid for one month. You can spread the hours over different days, up to a maximum of 2 hours per day, and book them from your customer area.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Permanent desks Can I talk on the phone as it\u2019s an open space? Of course \u2013 we’re not a library. We all talk to clients and suppliers. It’s an open-plan space, but we don’t tend to disturb each other. All we ask is that you keep your voice at a normal level and don’t take […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10846","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently asked questions | Llum Coworking<\/title>\n<meta name=\"description\" content=\"Answers to the most common questions about our coworking in Valencia: bookings, passes, access, cancellations, meeting rooms and more.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/llumcoworking.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions | Llum Coworking\" 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