{"id":10846,"date":"2024-02-18T15:06:29","date_gmt":"2024-02-18T14:06:29","guid":{"rendered":"https:\/\/llumcoworking.com\/frequently-asked-questions\/"},"modified":"2024-04-11T11:50:56","modified_gmt":"2024-04-11T11:50:56","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/llumcoworking.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"\t\t
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Permanent workstations<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I talk on the phone as it\u2019s an open space?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Sure, we\u2019re not a library.<\/p>\n

We all have conversations with customers and suppliers. As we are a Open plan space we do not usually bother each other.<\/p>\n

All we ask of you is to maintain a normal tone of voice, not very loud and not talk while walking through the halls.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there any minimum commitment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For fixed desks we require a minimum of one month. We do not ask for any deposit to guarantee the reservation of these spaces. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I give the address for tax purposes as a self-employed co-worker?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We offer you the possibility to run your business from our facilities. In addition, we manage the reception of all your correspondence, including orders from Amazon or other suppliers.<\/p>\n

Even if you\u2019re not at your post, we\u2019ll take care of collecting your mail for you whenever it\u2019s within our business timetable, ensuring you don\u2019t miss any important shipping.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the rooms and booths anytime?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

When hiring a fixed position, we give you the opportunity to make unlimited use of either of our two rooms, plus the booths, unrestricted access.<\/p>\n

The only requirement we ask is to avoid abusive use to ensure that all coworkers can access these shared spaces.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I come to my desk anytime?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can access our space at any time using our mobile application or by entering a code at the door. In addition, we provide a remote to activate and deactivate the alarm to ensure the security of our facilities.<\/p>\n

This flexible access gives you the convenience of working your own hours, 24 hours a day, 7 days a week.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I leave my monitor on my desk?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can leave everything you need to work. The desk is solely for you; no one else will use it. We have security cameras for your peace of mind.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Private Offices<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIs there any minimum commitment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

For our private offices, we require a minimum stay of 3 months. We do not ask for any deposit to guarantee the reservation of these spaces. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I register my business there?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We offer you the possibility to run your business from our facilities. In addition, we manage the reception of all your correspondence, including orders from Amazon or other suppliers. Even if you\u2019re not at your post, we take care of collecting your correspondence for you, ensuring that you do not miss any important shipments.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the rooms and booths anytime?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

When hiring a private office, we give you the opportunity to make unlimited use of either of our two rooms, in addition to the cabin, without any restrictions. The only requirement we ask is to avoid abusive use to ensure that all coworkers can access these shared spaces.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I come to my office anytime?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can access our space at any time using our mobile application or by entering a code at the door. In addition, we provide a remote to activate and deactivate the alarm to ensure the security of our facilities.<\/p>\n

This flexible access gives you the convenience of working your own hours, 24 hours a day, 7 days a week.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Hourly Coworking<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I buy a per hour voucher?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Select the voucher that you\u2019re interested in, click on \u00abbuy now\u00bb. It will open a new window that will take you to our app. From there you can make your payment by credit card or Paypal.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tAfter the purchase what do I do?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Once you have purchased a per hour voucher it is necessary for you to go to your customer area<\/a> and go to \u00abHOT DESK\u00bb, select a desk on a date and time to book it.<\/p>\n

If you have done it directly from the calendar (per hours) it is not necessary<\/b><\/p>\n

Here<\/a> is a tutorial for you:-<\/strong><\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I know if there are any available desks?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

There is always availability as we have hot desks there is a lot of rotation, for your peace of mind you can check availability before buying the voucher from this link.<\/a> <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan you talk on the phone?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Yes, the atmosphere is like any office and we all usually talk on the phone, the only thing is to try not to raise your voice too much :).<\/p>\n

If you prefer to you can use our soundproofed cabin which is included with the 10 hour bonus and upwards or you can book it separately.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the phone booth?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The number of hours it is included depends on the hourly voucher you select, anything between 1, 2 and 3 hours\u2019 use of our cabin room, if you need more, they can be purchased for 8\u20ac hour + VAT.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tI made a reservation for the desk, but in the end, I can't go.<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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  1. Cancellations made more than 48 hours before the scheduled reservation: 100% of the amount paid will be refunded.<\/li>\n
  2. Cancellations made 24 hours before the scheduled reservation: 50% of the amount paid will be refunded.<\/li>\n
  3. Cancellations made less than 24 hours before the scheduled reservation: No refunds will be issued.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I put my stuff on the table?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

    No, the difference between a flexible position (hot desk) and a fixed position (fixed desks) is that the hot desk you get can vary, so you cannot leave any belongings there if that’s the case. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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    Meeting Rooms...<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I book the meeting room?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t
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    1. Access the platform in \u00abBOOK NOW\u00bb and select the day which you want to book our meeting room.<\/span><\/li>\n
    2. Once you select the day and the room, fill in the necessary data for billing.<\/span><\/li>\n
    3. Once the payment is completed, you will receive a confirmation email for your booking. This email contains booking details such as date, time, selected room and any other relevant information. It also includes the invoice for the booking made.<\/span><\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I access the room?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      We will be happy to receive you at our facilities. . We will welcome you into our space at the following address: Calle Col\u00f3n, 10, 13. Once there, just ring the bell and we\u2019ll be ready to receive you.<\/p>\n

      We will guide you to the reserved room and provide you with a detailed explanation of our facilities and services.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I use the rest of the facilities?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      It is important to note that the booking of the room only includes the use of that specific area. If any of your employees need access to other spaces, such as additional workstations or our soundproofed cabin, it is necessary to make a prior booking and pay the corresponding cost for the use of these additional spaces. We are here to help you with any additional bookings you may need.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan workshops be held?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      It is important to note that the use of the room is mainly intended for meetings and small events that do not involve excessive movements or noise. . If you need to rearrange the tables to adapt the space to your needs, we will be happy to help, but we kindly ask you not to take the tables out of the room. This restriction guarantees a calm and respectful environment for all our users. <\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tCan I bring a caterer?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      You can bring an external catering into our room. We will provide you with water, glasses, sugar and chopsticks at your convenience. However, it is important to note that coffee is not included in this service.<\/strong> We have a Nespresso machine for your use, but the cost of the capsules shall be covered by the customer.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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      \n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow long do our vouchers last?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

      The hourly voucher lasts for one month and gives you the flexibility to book both the MARCO and POLO rooms as well as the cabin directly from your customer area.<\/p>\n

      This option gives you the freedom to choose the space that best suits your needs on each occasion.<\/p>\n

      In addition, you can use the hours included in the bonus on different days or even on the same day, according to your needs and availability.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Permanent workstations Can I talk on the phone as it\u2019s an open space? Sure, we\u2019re not a library. We all have conversations with customers and suppliers. As we are a Open plan space we do not usually bother each other. All we ask of you is to maintain a normal tone of voice, not very […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-10846","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently asked questions - Llum Coworking Valencia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/llumcoworking.com\/en\/frequently-asked-questions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - Llum Coworking Valencia\" \/>\n<meta property=\"og:description\" content=\"Permanent workstations Can I talk on the phone as it\u2019s an open space? Sure, we\u2019re not a library. 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